# default > default knowledge base – help articles and documentation. ## Ordering - [How do I track my package?](https://lifeisgood.kustomer.help/en_us/how-do-i-track-my-package-SkeV2hABR.md): Enjoy the ride every step of the way After making your purchase you will receive an email receipt and confirmation of your order You can login to your accou - [What forms of Payment do you accept online?](https://lifeisgood.kustomer.help/en_us/what-forms-of-payment-do-you-accept-online-B1QEh3Ar0.md): Life is Good accepts American Express Visa MasterCard Discover Pay Pal and Apple Pay - [What if I do not receive my order?](https://lifeisgood.kustomer.help/en_us/what-if-i-do-not-receive-my-order-S1VNnnRSR.md): - [Do you offer gift packaging?](https://lifeisgood.kustomer.help/en_us/do-you-offer-gift-packaging-S1IV330BC.md): - [Can I ship to APO?FPO addresses?](https://lifeisgood.kustomer.help/en_us/can-i-ship-to-apofpo-addresses-rJwN320SR.md): - [Do you have a Group Sales Program?](https://lifeisgood.kustomer.help/en_us/do-you-have-a-group-sales-program-rJO42hCB0.md): Purchasing Life is Good® product for yourself is a great idea Giving Life is Good product to a group is an even better one Whether youre outfitting your fami - [What deals do you have going on?](https://lifeisgood.kustomer.help/en_us/what-deals-do-you-have-going-on-HJy8hh0rC.md): Looking for a deal Please visit our sale section httpswwwlifeisgoodcomsale for the current assortment of fresh new markdowns and for the most up to - [Where do I enter my discount code?](https://lifeisgood.kustomer.help/en_us/where-do-i-enter-my-promo-code-rkeI320BC.md): Have a promo code You can enter your code on the cart page under the Order Summary box OR on the checkout page under Payment Options - [Do you offer gift cards?](https://lifeisgood.kustomer.help/en_us/do-you-offer-gift-cards-SkSUhh0rC.md): We do Your gift card will be emailed directly to your recipient with a personal message within minutes after purchasing There is no better way to send someone - [How do I make changes to an order?](https://lifeisgood.kustomer.help/en_us/how-do-i-make-changes-to-an-order-SyIUhnCHC.md): We all change our mind sometimes If youve submitted an order online that hasnt shipped yet and you wish to modify or cancel the order please email us https - [How can I request stickers?](https://lifeisgood.kustomer.help/en_us/how-can-i-request-stickers-S1_Unh0HA.md): We love that youre sticking with optimism While we dont have free Life is Good stickers the good news is that there are other ways to get your hands on one - [Promotions](https://lifeisgood.kustomer.help/en_us/promotions-HypKHX1fg.md): GWP Free Apron w any 99 Purchase from 513 to 522 - [How do I check the Balance of my Gift Card?](https://lifeisgood.kustomer.help/en_us/how-do-i-check-the-balance-of-my-gift-card-ryWiT9plfl.md): scroll to the bottom of any page of our website Under the customer service header you can find the gift card balance checker ## Shipping - [How long will it take for my order to ship?](https://lifeisgood.kustomer.help/en_us/how-long-will-it-take-for-my-order-to-ship-B1qE2nABA.md): All orders are subject to acceptance and availability Products sold through our Group Sales Division are not intended for resale To purchase goods for resale - [Having an Issue with your tracking number?](https://lifeisgood.kustomer.help/en_us/having-an-issue-with-your-tracking-number-HJmzIRaJfx.md): We apologize for the confusion here We recently discovered that tracking numbers assigned to previous LIG orders are being recycled for new shipments Unfo ## Product - [Where can I find specific product information?](https://lifeisgood.kustomer.help/en_us/where-can-i-find-specific-product-information-S1AVnnCB0.md): Youre detailoriented We like that Fabric and materials information can be found with the product descriptions on the individual product pages If you need m - [I'm Looking for Life is Good product that I don't see on your website. Is there any way I can order it?](https://lifeisgood.kustomer.help/en_us/i'm-looking-for-life-is-good-product-that-i-don't-see-on-your-website.-is-there-any-way-i-can-order-it-rkkHh2RB0.md): - [The item I want to purchase is out of stock. Can I order it and have it ship when its available again?](https://lifeisgood.kustomer.help/en_us/the-item-i-want-to-purchase-is-out-of-stock.-can-i-order-it-and-have-it-ship-when-its-available-again-rJxr22CHA.md): If the words out of stock appear next to the size selection of an item the item is currently unavailable and while we wish we had more to offer there is no - [Tee Types](https://lifeisgood.kustomer.help/en_us/tee-types-rkpSnhRSA.md): Instant classics dont just happen Weve spent over 20 years perfecting our original Crusher Tee and its laidback style has the staying power to prove it Wa - [Store Locator](https://lifeisgood.kustomer.help/en_us/store-locator-BkwwdYapkx.md): Its so fun to see our Life is Good product in stores To find a store near you click on the following link Once there enter your city in the search box a - [Wholesale Inquiry](https://lifeisgood.kustomer.help/en_us/wholesale-inquiry-SyujRXoGxx.md): Thank you for reaching out to carry Life is Good product We would love to learn more about your business Please send an email to Wholesalelifeisg - [Customization](https://lifeisgood.kustomer.help/en_us/customization-r1oofNfybx.md): Cant find exactly what youre looking for Want to make it your own Visit our Customizer section With customization you can create a piece thats uniquely - [Want a custom Life is Good tee?](https://lifeisgood.kustomer.help/en_us/want-a-custom-life-is-good-tee-SJo9FNsJGl.md): Vis ## Returns and Exchanges - [What is your return policy?](https://lifeisgood.kustomer.help/en_us/what-is-your-return-policy-HJMSnnABR.md): f you are unsatisfied for any reason you can return your order for a refund within 60 days of your purchase Merchandise must be unused unworn and in good con - [How do I process a return or exchange?](https://lifeisgood.kustomer.help/en_us/how-do-i-process-a-return-rymSn2AB0.md): Need to make a return It is easy START A RETURN When you click the start a return button follow the prompts to receive a FREE printable prepaid - [I would like to return a gift that was sent to me. How do I do that?](https://lifeisgood.kustomer.help/en_us/i-would-like-to-return-a-gift-that-was-sent-to-me.-how-do-i-do-that-HkBH3nCHC.md): Simply go to the returns page and click on the start a return button Click on the link for gift returns You will be issued an eGift card to Lifeisgoodcom f - [How long does it take to get a refund?](https://lifeisgood.kustomer.help/en_us/how-long-does-it-take-to-get-a-refund-rkIBnhRH0.md): Credits will be issued within 7 business days of receipt - [What is an Instant Exchange?](https://lifeisgood.kustomer.help/en_us/what-is-an-instant-exchange-rkP78sh9ye.md): Want to get your exchange right way No problem Select instant exchange on the exchange summary page before you submit your exchange request You will be asked - [What is Shop Now?](https://lifeisgood.kustomer.help/en_us/what-is-shop-now-rJsgvi3qye.md): Our shop now feature lets you exchange an item that you purchased for any product or products in our webstore How cool is that Well also throw in an extra - [How do I process a return from Canada?](https://lifeisgood.kustomer.help/en_us/how-do-i-process-a-return-from-canada-SJNrnEO3Jg.md): Prepaid return label is valid for use for USA orders only The option to exchange your items are valid on USA orders only These options are not available f ## My Account - [How do I unsubscribe from your mailing lists?](https://lifeisgood.kustomer.help/en_us/how-do-i-unsubscribe-from-your-mailing-lists-HJsB330rC.md): - [Data Requests- Request personal data deletion](https://lifeisgood.kustomer.help/en_us/data-requests-request-personal-data-deletion-Hyqq_Ukx.md): You have the right to ask all your data to be erased After that you will no longer be able to access your account ## Customer Care - [Customer Care Hours of Operation](https://lifeisgood.kustomer.help/en_us/how-do-i-contact-customer-service-r1hH2nCBC.md): Need a hand We are happy to help We are Grateful that Optimism is in High Demand Made to order items leave our US factory in 2 business days